SYSTEM OUTAGE UPDATE

Tuesday, August 29, 2023

ATLANTA, Aug. 28, 2023 /PRNewswire/ -- Norfolk Southern Corporation (NYSE: NSC) provided an update Monday on a technology outage that impacted rail operations:

This morning, Norfolk Southern experienced a hardware-related technology outage that impacted rail operations. At this time, we have no indication that this was a cybersecurity incident. Our teams worked throughout the day and successfully restored all systems at 7:00 p.m. ET. We are safely bringing our rail network back online. Throughout this, we have been in contact with our customers and will work with them on updated timing for their shipments. We expect the impact to our operations to last at least a couple of weeks.

To view this release online and get more information about Norfolk Southern Newsroom visit: https://nscorp.mediaroom.com/2023-08-28-System-outage-update

Our Mission is to provide the highest
quality truckload service by:

Exceeding customer expectations
Valuing motivated employees and business partners
Utilizing leading technologies
Maintaining the highest safety standards

Through these, we will continue to
produce superior returns and
continuous growth