ISO

Quality is the primary focus at Triple Crown, and our dedication to providing the best service and value to our customers is evident through our quality programs.

Formalization of our quality programs took shape in July, 1998, when Triple Crown Services became an ISO-registered company. Completing a rigorous training, documentation, and auditing process, Triple Crown attained ISO 9002 registration, surpassing initial standards and maintaining today even the most rigorous service standards.

In September, 1999, Triple Crown was presented the 1999 State of Indiana Quality Improvement Award. The award, presented by Indiana Lt.Governor Joe Kernan, recognized Triple Crown’s significant effort in instituting and implementing our formal quality procedures.

In October, 2000, Triple Crown Services was presented its second State of Indiana Quality Improvement Award. The achievement is significant for its recognition of Triple Crown’s commitment to continuous improvement in all areas of its service and operations.

In August 2001, Triple Crown Services was awarded recertification for its continued compliance with the ISO 9002 standard.

In late 2003, Triple Crown surpassed revised and more rigorous ISO standards and was awarded ISO 9001:2000 certification.

Today, every Triple Crown team member is committed to the highest quality service to our customers. This focus is evident in our Quality Policy:

Quality Policy

Triple Crown Services Company is committed to creating value for our customers by providing the highest quality and safest transportation service. We strive for continuous improvement by:

• Measuring performance,
• Communicating with our customers and employee team, and
• Surpassing quality standards.